CREATE STRUCTURED ACTIVITIES AND WORKFLOWS THAT ENFORCE CLEAR OPERATING PROCEDURES FOR REPEATABLE TASKS PERFORMED BY EMPLOYEES: ACROSS STORES AND ACROSS SHIFTS.
Structured activities and tasks on your phone or tablet allow for operational procedures to be carried out consistently across shifts and across stores. Managers can create and update activities via the StoreLynk web portal, setting locations, schedules and questions for employees to execute repeatable tasks. Stores and restaurants create activities for almost any operational procedure, including:
Store opening & closing procedures
Dining room & store cleanliness reviews
Kitchen & stockroom standards
Maintenance issues & upkeep
Secret shopper programs
Simple Data Gathering
With the easy-to-use StoreLynk app, activities are always available for your employees via their phone or tablet. The pre-defined workflow initiates an activity for an employee to go through the checklist or operating procedure. For issues or items of interest, pictures can be attached, videos captures and notes added. By capturing information consistently across shifts and stores critical issues are addressed and recurrent issues are identified.
Structured survey-style checklists
Pictures & video attachments
User, date/time, & location data
Mobile App: iOS and Android support
With consistent and standardized reviews and quality assurance procedures, follow up actions are clearer and more organized. With notes and exception reporting, issues are clearly identified and recurrent problems are addressed more quickly.
Note issues for remediation
Categorize & organize issues
Understand trends & recurring issues
Implement procedural improvements